Frequently Asked Questions
We ship all orders hopefully the same day you order it. So based on which shipping supplier you choose, we estimate delivery in 1-3 days.
It's incredibly easy and free!
You can enter here:
https://return.shipmondo.com/rotation
You can order shipping on this portal. Then you send the item back to us, as soon as we receive it we will process the return.
hook:
We also recommend going a little up in size at Hoka. For example, if you normally use 42, we recommend 42 2/3!
Nike & Adidas:
Normal in size, recommend the shoe size you normally wear.
All the shoes we sell at Rotation AS are exclusively authentic. We check all our shoes and make sure they are genuine before they are sent out to you. We do not support the sale or distribution of counterfeit goods, and it is important to us to maintain sneaker culture by making sure that the shoes we sell are genuine.
How do we know the shoes are authentic?
Our employees have many years of experience with sneakers, and have come across all the models that could potentially be counterfeited. They know everything from what is the right smell to how the seams should look. All the shoes are from suppliers and outlets that have a license to sell Nike, Adidas or Jordan products. Rotation AS is a reseller supplier. We are not associated with any of the brands sold.
We recommend that you send an email to hello@rotation.no. We will respond there as soon as we can, and you can get help from the right person.
You can also reach us by phone on 22 64 00 00. But here it is only desired that the most important cases be called in, here there is also reduced availability so some waiting time must be expected.
Yes, orders can be picked up at Løren Torg ( Lørenveien 44b ). Only by appointment.
The opening hours are 10-18 on weekdays.
*We usually ship all orders the same day. Delivery time may vary depending on the selected shipping method. Delays may occur during events or major sales. Please contact us if you have any questions
Secure payment with:
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Free shipping
Free shipping on all orders over NOK 1,500
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Secure payment
Pay securely with Klarna & Vipps
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Lightning fast delivery*
1-3 days delivery from our warehouse in Oslo
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Free exchange & easy return
Change model / size for free. Easy return.