Shipping policy
Shipping policy
Delivery
We process and ship orders as quickly as possible. Most orders are dispatched within 1–3 working days, unless otherwise stated on the product page.
Once your order has been sent from our warehouse, you'll receive an email with tracking information so you can follow your parcel.
Delivery time depends on the shipping method you choose and the delivery address.
Shipping costs
Shipping costs are calculated at checkout and shown before payment. Any free shipping offers will be clearly shown in the online store.
Delays
We are not responsible for delays caused by the carrier, public holidays, weather conditions or other circumstances beyond our control. We always do our best to ensure fast and safe delivery.
Uncollected parcels
If a parcel is not collected within the deadline and is returned to us, a fee will be charged.
The fee covers shipping both ways and handling. The amount will either be deducted from your refund or invoiced to you if the order has not already been paid/refunded.
Incorrect delivery information
It is the customer's responsibility to provide the correct name, address and contact details when ordering. If incorrect information is given and this results in extra costs, these may be charged to the customer.
Questions about delivery?
Feel free to contact us at hello@rotation.no